How to order an Album using the New Ordering System
Tue, 16 Aug, 2016 at 12:41 PM
How to order a Design using the New Ordering System
Tue, 16 Aug, 2016 at 12:43 PM
New Ordering System Webinar
Below is a video of the webinar that shows our New Ordering System.
Tue, 16 Aug, 2016 at 12:45 PM
Can I cancel my order?
If you contact us before production has started with the request to cancel, we can. Orders may typically be canceled at no charge by the following business ...
Tue, 10 Nov, 2015 at 10:00 AM
Can I rush my order?
Not currently.  
Thu, 18 Sep, 2014 at 8:40 AM
Repairs / Redo
If we made a mistake with your product or if it was damaged in transit, please notify us within 30 days of product being shipped. help@photoalbumsdirect.c...
Mon, 8 Feb, 2016 at 10:16 AM
Album Warranty
We stand behind our album products and will repair any manufacturing or material defects at our expense.   If it’s not clear whether a product is defec...
Tue, 23 Feb, 2016 at 9:45 AM
What resolution should my pages be?
10×10 albums should be 10 inches by 10 inches at 300 dpi. 12×12 albums should be 12 inches by 12 inches at 300 dpi.  
Thu, 18 Sep, 2014 at 8:40 AM
Can I change my shipping address?
You can change your shipping address as long as we receive the request early enough and we are able to. Complete a support ticket.  
Thu, 18 Sep, 2014 at 8:41 AM
Do Album Prints get trimmed?
With any Album Design, it is recommended to keep anything important away from the edges and gutter.  Photo Albums Direct trims approximately 1/4" on th...
Fri, 13 Mar, 2015 at 9:07 AM